Axis Leasing | compucover

Axis Leasing compucover Insurance

Specialist technology insurance product offering extensive accidental damage and theft cover for digital devices

Insurance Policy Wordings

Frequently asked questions...

This policy covers the cost in replacing or repairing equipment as a result of Accidental Damage including Fire and Liquid Damage.

Theft cover is also available for a small additional premium.

Am I covered outside of the UK?

Cover applies to the UK and extends to worldwide cover for up to 60 days in total, in any 12-month rolling period.

The insurer will only pay for carriage costs within the UK. You must pay for any additional carriage costs if the equipment needs to be collected or delivered outside of the UK.

Will my replacement equipment be brand new?

This policy is not a ‘replacement as new’ policy, so replacements may be either brand new or fully refurbished.

We will attempt to replace an item of equipment with an identical new or fully refurbished item of the same age and condition, but it may not be the same colour.

In the unlikely event that this is not possible, the claims administrator will provide you with a new or fully refurbished item of a comparable specification and price.

Do I need insurance cover if my equipment is still under warranty?

Your warranty will only cover you for mechanical and electrical failure, not accidental damage or theft.

Where are the Terms and Conditions for my insurance policy?

These are sent to you by email upon completing your purchase. These are also available online on our Policy Wordings page.

Desktop Computers

Tablets

Laptops & Notebooks

Ancillaries

Axis Leasing CompuWarranty Insured Warranty

Specialist warranty product offering mechanical and electrical breakdown outside of the manufacturer’s guarantee period

Mechanical breakdown and faults with IT equipment are inevitable, extend your warranty to avoid unexpected expenses
If we can’t fix your device, we’ll replace it, either way, you won’t be without it for long
We'll cover the cost of shipping your device to one of our repair centres
Start a claim online whenever you want with our fast and efficient claims process
Extended warranty twinned with our insurance product gives you peace of mind that your IT investment is fully protected

Extended Warranty Policy Wordings

Frequently asked questions...

What is covered under this policy?

This policy is designed to protect you if your equipment suffers a mechanical or electrical breakdown outside of the manufacturer’s guarantee period.

Am I covered for accidental damage?

Accidental damage is not covered, this policy protects you if your equipment suffers a mechanical or electrical breakdown.

Will my replacement equipment be brand new?

This policy is not a ‘replacement as new’ policy so replacements may be either brand new or fully refurbished.

We will attempt to replace an item of equipment with an identical new or fully refurbished item of the same age and condition, but it may not be the same colour.

Will the policy cover carriage costs?

Yes, we’ll cover the cost of shipping your device to one of our approved repair centres.

Desktop Computers

Tablets

Laptops & Notebooks

Games Consoles

Axis Leasing ProtechGadget Insurance

Specialist insurance product offering extensive accidental damage, theft, breakdown & loss cover for all Smartphones & Gadgets

ProtechGadget Policy Wordings

Frequently asked questions...

What is covered under the policy?

This policy covers the cost in replacing or repairing equipment due to Accidental Damage and Theft including Fire and Liquid Damage.

It also provides breakdown cover if your equipment suffers a mechanical or electrical breakdown outside of the manufacturer’s guarantee period.

Loss cover is also available for a small additional premium.

What is Loss cover?

Loss cover protects you if your equipment has been accidentally left somewhere by you, and you are permanently deprived of its use.

We will not pay for any Loss claim unless the correct premium has been received to include Accidental Loss cover. Please refer to your Insurance Schedule for your cover type.

What is breakdown cover?

Breakdown means the failure of an electrical or mechanical component in your equipment due to a sudden and unforeseen fault outside of the manufacturer warranty period.

Am I covered outside of the UK?

Cover applies to the UK and extends to worldwide cover for up to 60 days in total, in any 12-month rolling period.

The insurer will only pay for carriage costs within the UK. You must pay for any additional carriage costs if the equipment needs to be collected or delivered outside of the UK.

How do I make a claim?

To make a claim you will need to contact the Claims Administrators. Please see full information for the claims procedure on our Make a Claim page.