We have made our claims process as straightforward as possible to ensure that you are reunited with your repaired or replacement equipment as quickly as possible. Therefore please complete this claim form in full.
Your claim will be delayed if you do not complete ALL relevant sections. All claims must be referred to the Claims Administrators before you take any action. Failure to do so will invalidate your claim.
For a claim that is not capable of repair e.g. following theft, the Claims Administrators will instruct our authorised supplier to arrange replacement.
The claim form will need to be completed in full by the named Policyholder. If the Policyholder requires someone else to complete the form on their behalf, then due to the GDPR – General Data Protection Regulation we will need the name and address of the person who will complete the form on the Policyholder’s behalf. This information will need to be provided by the Policyholder in writing either by post, fax or e-mail.
Fill in a claim online or download our claims form PDF below
Warranty Claims
If your equipment is still within the manufacturer’s warranty, please contact the company that supplied your equipment.
If your equipment has extended warranty provided by us and is not within the manufacturer’s warranty, please complete the online claim form by clicking the button below.